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How do I cancel/suspend my account?
Please send us an email or fax with the duration that you would like to suspend your account for, as well as any other special instructions. We will process your instructions by the end of the next business day (NBD). We can suspend (put on hold) an account for up to 2 weeks.

Is there a fee for cancelling the contract?
There is no cancellation fee and you may cancel the contract at any time, provided that you notify us by either email or fax. Please be advised that you will be charged for all leads received up until midnight of the day of your cancellation.

How can I pay the invoice?
OneEntry offers you a number of payment options to choose from, including credit card and bank transfer. To view these options and learn more about these options, please proceed to the 'My Funds' section of your account.

How do you invoice me?
Invoices are generated at the end of the month and you can access yours by logging on to your OneEntry account and clicking on 'Billing' and 'Invoices'.

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